Home Connect Service

Service & Contact

Do you have questions about Home Connect? Or do you need assistance with the installation or pairing of home appliances? Our Customer Service is ready to support you. Simply use our contact form or write us an email.

Home Connect Service

Any open issue?

You can find many helpful answers on Home Connect in the FAQ section . Or simply write us. The Home Connect Service Team will be happy to assist you: info.de@home-connect.com

  • Advice on how to set up Home Connect appliances (registration and pairing)

  • Initial operation of Home Connect appliances by trained Home Connect experts on site

  • Special accessories for setup (e.g. WLAN repeater, dLAN) due to special local circumstances

  • Assistance with the Home Connect app (functions, handling)

Bosch Customer Service

Do you have more questions about a Bosch home appliance with Home Connect function? The Bosch Customer Service is available to you 24 hours a days, 7 days a week.

cp-servicecenter@bshg.com

Bosch Customer Service

Siemens Customer Service

Do you have more questions about a Siemens home appliance with Home Connect function? The Siemens Customer Service is available to you 24 hours a days, 7 days a week.

cp-servicecenter@bshg.com

Siemens Customer Service

Discover Home Connect

Stories that connect

Find out how Home Connect makes your life more efficient, safer and smarter.

Connected Household

Take control of your home appliances with Home Connect app. Not only when at home but also while traveling.

Our partners

Home Connect features an array of partner services. Discover our steadily growing network.

Home Connect App Download

App Download

The whole world of Home Connect for your smartphone and tablet.

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Questions & Answers

Here you can find answers to frequently asked questions.

Home Connect Service Icon

Service

Let us know your concerns. We are happy to help you.

Become a Home Connect Partner

Become a Partner

Make a good connection with Home Connect.