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Home Connect: Help & Support

Do you have a technical question concerning the installation or implementation of your home appliance? Or would you like to recieve information on how to use Home Connect together with associated partner services? We are happy to assist you.

Install and connect Home Connect

Controll smart home appliances via the Home Connect App

Connect Home Connect with home appliances

You are only a few steps away from using home appliances with Home Connect functionality in combination with partner services steered by the Home Connect app. Here you learn how straightforward the setup is and how easy the pairing of the Home Connect app to a washing machine, dryer, dishwasher, or other home appliances is.

Use Home Connect with partner services

Amazon Alexa Dot on a sideboard waiting on a Home Connect voice command

Amazon Alexa

Did you know that you can use Amazon Alexa voice commands to control almost all Home Connect appliances as well as numerous partner services or ask for the current status of your home appliances? The connection of Alexa with Home Connect is quite simple and fast.

A woman sets a Nest Thermostat which is linked to Home Connect

Nest

Nest has dedicated itself to create an intelligent home. One in which everything runs automatically with no human intervention. If you link your Home Connect app to your Nest account it will save you time and energy.

Bosch Home Connect dishwasher

Amazon DRS

The Amazon Dash Replenishment Service (DRS) enables connected home appliances to re-order products required for the appliances’ operation conveniently and in time. Learn how to integrate Amazon DRS into the Home Connect app in a few minutes.

A man operates the SMA-linked Home Connect App from the couch

SMA

SMA Solar Technology AG is world leader in flexible solutions for solar power plants and also in the area of energy management and storage systems. As an owner of one of these systems you can control your home appliances with the help of the Home Connect app to make the most of your solar power. Find out more about how to link and manage SMA with Home Connect.

Home Connect frequently asked questions

Frequently asked questions

You could not find the information you were looking for? The frequently asked questions feature important information about the pairing of home appliances and the Home Connect app, about software and hardware, about the world of recipes and many other topics.

Laptop on a table with a privacy icon on the screen denoting Home Connect data security

Security by Home Connect

Security – especially data security – is very important to us . If you would like to know more about how we protect your sensitive data and continuously work to improve customer privacy, then you can find detailed information here.

Home Connect Remote Diagnostics by a Home Connect support team member

Remote Diagnostics: fast assistance from afar

Remote Diagnostics helps you with technical issues related to your Home Connect appliances. Find out how you can benefit from fast professional remote assistance without a service engineer having to come to your home.

Contact & Customer Service

Home Connect frequently asked questions

Frequently asked questions

You could not find the information that you were looking for? The frequently asked questions feature important information about the pairing of home appliances and the Home Connect app, about software and hardware, about the world of recipes and many other topics.

Test the Home Connect app

Home Connect app download

Manage important functions of your home appliances with just one app, especially when not at home. Test the demo version of the app today without having a Home Connect appliance of your own, yet.

Discover Home Connect

Stories that connect

Find out how Home Connect makes your life more efficient, safer and smarter.

Connected Household

Take control of your home appliances with Home Connect app. Not only when at home but also while traveling.

Our partners

Home Connect features an array of partner services. Discover our steadily growing network.

Home Connect App Download

App Download

The whole world of Home Connect for your smartphone and tablet.

Home Connect Questions and Answers Icon

Questions & Answers

Here you can find answers to frequently asked questions.

Home Connect Service Icon

Service

Let us know your concerns. We are happy to help you.

Become a Home Connect Partner

Become a Partner

Make a good connection with Home Connect.