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Data Privacy Policy for the Home Connect website

We take the protection of your personal data seriously. We have taken technical and organisational steps to ensure that the data privacy regulations are observed by both us and our service providers.

In accordance with the applicable data privacy regulations, we have provided information below on the type, extent and purpose of the collection, processing and use of data obtained in connection with your use of the Home Connect Information Service.

This data privacy notice does not cover the collection, processing and use of personal data in connection with your use of the Home Connect app, which is designed to control Home Connect appliances.

1. Responsible bodies

As the operator of this website ("Home Connect Information Service"), Home Connect GmbH, Carl-Wery-Str. 34, 81739 Munich, Germany ("We") is the responsible body for handling the personal data of users of the Home Connect Information Service ("You").

2. Data collection and appropriation

You can use the Home Connect Information Service without disclosing your identity. Details of the information that we collect as standard when you access the Home Connect Information Service are set out below under Items 3 and 4.

Any personal data made available by you is used and processed by us for the purposes for which you provided us with this data. The information provided via the contact form, for example, is used by us to process your enquiry.

3. Web server log data

Web server log data

When you access the Home Connect Information Service, your web browser is technically configured to automatically transmit the following data ("log data") to our web server, which we then capture in log files:

  • Date of access
  • Time of access
  • URL of the linking website
  • File retrieved
  • Data volume transmitted
  • Browser type and version
  • Operating system
  • IP address
  • Domain name of your Internet access provider

This is exclusively information which does not allow you to be identified. This information is necessary for technical purposes in order to correctly deliver the content requested by you and its collection is an unavoidable aspect of using websites. The log data is stored separately from other data (e.g. the data referred to in Item 4 below), which is gathered as part of your use of the Home Connect Information Service.

The log data is stored separately from other data (e.g. the data referred to in Item 4 below), which is collected as part of your use of the Home Connect Information Service.

4. Usage profiles using pseudonyms

We use cookies and tracking pixels to collect data regarding your use of the Home Connect Information Service for the purposes of advertising and market research, and in order to tailor the Home Connect Information Service to its users' needs. The gathering of this usage data and the creation of a usage profile is carried out on an anonymised basis using a cookie ID. We create and store these usage profiles solely in anonymised form and do not combine them with your name or with any other information that could reveal your identity.

We capture usage data and create usage profiles with the help of the Adobe Analytics service from Adobe Systems Software Ireland Ltd., 4-6 Riverwalk, Citywest Business Park, Dublin 24, Ireland ("Adobe"). Information regarding your use of the Home Connect Information Service is transferred to servers at Adobe, where it is analysed and returned to us as cumulative data, which reveals trends in the general use of the website.

You are entitled to object to the collection of your usage data and to the creation of an anonymised usage profile of this sort (opt-out). You can object to this on Adobe's opt-out website .

Our website also uses Mouseflow – a web analysis tool from Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark – to record randomly selected individual visits (only with an anonymised IP address). This produces a log of mouse movements and clicks with the intention of playing back individual website visits on a random basis and deriving potential improvements for the website from these. The information cannot be traced back to a specific individual and will not be passed on. If you do not wish your data to be recorded, you can disable this setting on the Mouseflow opt-out website .

5. Forwarding of data to external third parties

We work with a range of different service providers to deliver the Home Connect Information Service. Provided that we have bound these services providers to act under our strict instructions when processing data, as commissioned data processors in accordance with Section 11 German Federal Data Protection Act (BDSG), your consent is not necessary for these external parties to process your data. If, in other cases, the data privacy provisions require us to obtain your consent in order to furnish service providers with personal data relating to users of the Home Connect Information Service, we will inform you separately and will not pass on your data without your prior consent.

6. Links to other websites

The Home Connect Information Service contains links to other websites. We have no influence on the compliance or non-compliance of the operators of these sites with the data privacy provisions.

7. Right to information and to the correction, deletion and blocking of data

Please address any questions on data privacy or applications for the correction, blocking or deletion of your personal data directly to the contacts specified in the the site's legal notice.

8. Changes to this data privacy notice

This data privacy notice will be amended, if necessary, in order to communicate any changes to our services that are of relevance to data privacy, e.g. where new services are introduced or in order to meet current legal requirements.

Last revised: 24.08.2014

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