Find out more about Matter, if your appliance is Matter enabled, how to get started and what experience you can expect with Matter and home appliances.

What is Matter?

Matter is a revolutionary connectivity standard designed to bridge the gap between various smart devices, regardless of their manufacturer, enabling them to work together seamlessly.

You can find more information about Matter on the CSA official website:

https://csa-iot.org/all-solutions/matter/matter-faq/

What appliances are Matter enabled?

The first Matter enabled appliances by BSH Home Appliances are offered in the Cooling Appliances category. You can find out if an appliance is Matter enabled on the product page of the products on the respective websites for Siemens, Bosch, Neff, Gaggenau, Thermador products.

Which existing Home Connect enabled appliances will be updated to be Matter enabled?

- Due to technical requirements to enable Matter, our existing products will not be Matter enabled. BSH will focus on our future products to be Matter enabled.

Fortunately, through our Home Connect app and the existing partnerships, you are able to enable your home appliances with the majority of your favorite smart home platforms.

Which Matter version is supported?

The different appliance groups, will support different Matter versions, as the releases of the support for Matter will differ from product to product. BSH will continuously do our best to support the latest version of Matter, to ensure the highest level of compatibility, security and convenience. To find out exactly which Matter features are supported, please consult the product information pages for your respective product on the website of your appliance’s brand.

What do you need to use Matter?

As our appliances are Matter enabled via WiFi, you will need a few things to be able to use Matter.

1. A Matter enabled home appliance, with the latest firmware version

2. A Matter enabled Hub, with official support for the respective device type (check your hub provider, if your hub supports Matter)

3. The Home Connect app installed on your phone, to pair your appliance

4. The Smart Home app for your Matter enabled Hub, to commission the appliance with Matter

How to get started?

Getting your Matter enabled appliance connected via Matter to your preferred Smart Home app, requires you to follow a few steps:

1. Install your home appliance, connect it to power and turn it on

2. Follow the pairing process as described in the User Manual or by scanning the QR code on your appliance.

3. Once you have successfully paired your appliance to Home Connect app, go to the Settings page of the appliance in the Home Connect app. Scroll down to find the Matter Commissioning section.

4. Click on the Copy Code button, to get your pairing code.

5. Copy the pairing code and open your favorite Smart Home app.

6. Depending on your preferred smart home app, look for the possibility to add a Matter enabled appliance with a Pairing Code.

7. Paste the Matter Pairing Code and follow the instructions of your preferred Smart Home App.

What kind of use cases can I expect to use with Matter?

Matter is a universal standard, intended to be supported across connectable devices and appliances of different manufacturers. Therefore, please expect a basic user experience, while BSH, our industry partners and smart home platforms, continue to work on expanding the possibilities with Matter and the support for added value use cases for our consumers.

Which smart home platforms can I use Matter with?

The majority of major smart home platforms already support Matter, however the support for home appliances is still in its early stages. Please check the websites of your preferred smart home platforms if they already support home appliances. Should this not yet be the case, we encourage you to reach out to them, to get support enabled as soon as possible.

BSH will continue to collaborate with all major smart home platforms to enable support for home appliances via Matter as well as expand the possibilities and value added experiences we can enable with Matter.

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