Welcome to Home Connect and a new way of living. You can now control household appliances made by selected European brands even when away from home, thus giving you more time and energy. With the Home Connect app, you will have more time for the things that are important to you. With Home Connect, you can do away with irritating time-wasting and manage your housework independently of time and space. Take a brief look at how your day-to-day life can change.
Home Connect uses wireless Internet (WLAN) to connect your household appliances with your smartphone or tablet. This means you do not need any additional hardware: you just need a device with Home Connect functionality and the app that you are able to download for free since December 2014 (iOS) and from July 2015 (Android).
Appliances that have an integrated WLAN chip can be remotely controlled and managed using Home Connect. Important functions on household appliances can also be remotely controlled with Home Connect. Data exchange with household appliances is protected and meets the highest security standards. The TÜV Trust IT has also confirmed a high level of security of the Home Connect app.
Home Connect is the first app that enables control of various household appliance brands. In future, you will be able to invest in networked household appliances without having to buy the same brand each time.
Household appliance manufacturers can equip the latest generation of devices with the Home Connect standard. Some appliances by selected European brands are already compatible with Home Connect. Find out more about our partners and household appliances with Home Connect functionality here.
Across the world, the networking of devices – the Internet of things – is a mega trend. Networking has been a part of our daily lives for some time now: heat, light, security, multimedia and entertainment are just a few examples of the use of this technology. In the field of household appliances, Europe’s leading brands are focusing on Home Connect. In the future, it is likely that even more manufacturers will use our standard, meaning that ever more household appliances and functions will be available to you. Brewing your coffee from bed, looking in your fridge via a camera while you are out or starting the tumble dryer on your way to the theatre – the possibilities are almost endless. Take your everyday life into the future and benefit from the many freedoms – both small and large– that Home Connect can offer you!
With the advanced app for your household appliances, you can now control the important functions offered by your appliance even when out and about. So not only can you start or stop appliances, but also pause them or run programs one after the other – for example, on the oven. You can also check the status of your appliance at any time so you know how far the program has got and whether you’ve really turned the appliance off or not. Home Connect is divided into three sections that offer far more than just remote control:
In this section, you can find all the household appliances that are linked to the app. Here, you can control your appliances and can always get an overview of what appliances are connected. You can see which appliances are currently in operation, how much time is left before the programme finishes, whether one of your appliances needs something and what you can do to fix it.
Here you can find lots of helpful information relating to your connected appliances as well as tips and tricks for operating them and using them more effectively. And if there is a problem with one of your appliances, you will receive a notification and can get in contact quickly with the service team specially trained in Home Connect appliances.
Here you can find numerous recipes developed for ovens with Home Connect functionality that will make cooking easier. Explanatory videos demonstrate the individual steps for preparing meals and offer useful, professional tips related to cooking.
Even if you don’t have an appliance with Home Connect, you can still try out our app. Just select the integrated demo mode and experience all the features: For instance, how you can look inside your refrigerator or switch on your oven when you’re away from home. There’s also a selection of recipes as well as tips and tricks related to cooking.
In order to control Home Connect with your app, you need to take three simple steps. Please make sure that
- Your appliance can access the Internet where it is;
- Your home network (WLAN) is working; and
- Your appliance is unpacked and connected before you start entering personal data and creating a user account.
You need an account in order to use Home Connect, to remotely control and to manage your household appliances using the app, and also to make sure that no unauthorized access to your household appliances is possible.
Register and set up your account: either download the Home Connect app either from the Apple App Store (since December 2014) or the Google Play Store (from July 2015) to your smartphone or tablet PC and install the app. Open the Home Connect app on your smartphone/tablet while connected to the same Wi-Fi network as the Home Connect–enabled appliance. Enter your first name, surname, email address (username) and other details as needed. Enter a password of your choice and confirm it.
You will receive an email to confirm your registration including a confirmation link. Confirm your registration by clicking on the confirmation link within ten days.
Home Connect will normally work correctly with the standard wireless settings of most recent commercially available home routers without any need for adjustment. In some cases, certain settings might need to be changed manually. If necessary, please check to see that the following settings are correctly set in your router. To find out how to access the router configuration settings, please consult your router’s installation instructions.
Where necessary, for example with manual setup, the following tips and settings should be followed:
There are two ways to integrate your appliance into your home network: automatically or manually. If your router has a WPS function, you can register the appliance on the network automatically. If your router does not have a WPS function or you are not sure whether it does or not, simply register your appliance on your home network manually.
This is how to integrate your appliance into your home network: The Home Connect assistant on your appliance will show you how to connect your appliance to your home network. A detailed description of the necessary steps can also be found in the booklet that was included with the delivery of your new appliance.
Automatic network registration: The Home Connect assistant will try to register the relevant appliance automatically on your network using the WPS function of your router (you can find more information about WPS in your router handbook). If automatic activation is activated, you must confirm the connection by pressing the WPS button on your router within two minutes. As soon as your appliance is successfully linked to your home network, a message will be displayed on the appliance’s display.
Manual network registration: You can also manually activate and register your appliance. To do so, select the ‘manual connection’ option in the Home Connect assistant on your appliance. The appliance will now set up its own WLAN network which you can access via your smartphone or tablet. Open the WLAN settings on your mobile device and connect it with the Home Connect WLAN of your appliance (password: HomeConnect). The appliance will be displayed in the Home Connect app on your smartphone or tablet. Now you can transfer the access details for your home network (WLAN), thereby integrating it into your home network.
In order to ensure that the app has access to your household appliances, you need to connect your appliance not only to your wireless network, but also to the Home Connect app.
This is how to connect your appliance to the app:
If the relevant appliance is registered on your home network, all you have to do is connect it to your Home Connect account. Start the Home Connect app on your mobile device and log in. Then activate the function ‘Link with app’ on your appliance. This step may vary depending on the appliance, so please consult the booklet that was included with your appliance. The app will automatically recognize your appliance. To complete the installation process, select ‘Add appliance’ in the app.
What Home Connect Service can offer you:
Home Connect Service can offer you professional support by telephone and on-site. And not just during the set-up stage, but also if you have any questions about functions or using the app.
Home Connect Service hotline:
Sun-Thr 09:00-17:00; Fri: 10:00-13:00
Please note that this service is only available in German and for appliances installed in Austria and Germany.
With Home Connect, you can control a wide range of home appliances using a single app. Learn how appliances with Home Connect can make your life easier, and prepare for further innovations for the future.
Home Connect is available in Austria, Belgium, China, Denmark, Finland, France, Germany, United Kingdom, Ireland, Italy, Luxembourg, Netherlands, Norway, Switzerland, Spain, and Sweden. Further countries will follow. In order to use Home Connect, you need to download the app first and register for Home Connect with your name and email address. Then all you need is an appliance with Home Connection functionality, a mobile device (tablet PC and/or Smartphone) and a functioning Wi-Fi router. Appliances with Home Connect functionality can only be registered on secure, encrypted Wi-Fi networks (WPA or WPA2 encryption). In contrast to other solutions, Home Connect does not require additional expensive equipment and is ready to go out of the box.
Home Connect can be used with a fifth-generation iPhone or later, third generation iPad or later and the iPad Mini from iOS 8 onwards or one of the later operating systems. An Android version of the app is available for Android 4.1 (Jelly Bean) or one of the later operating systems.
Please ensure your appliances are compatible with Home Connect. You will need a household appliance with Home Connect functionality (this is indicated on the sticker with the Home Connect logo or the Wi-Fi sticker). The app runs on mobile end devices with the iOS or the Android operating system. In order to guarantee security, household appliances can only be connected within a secure (encrypted) Wi-Fi network.
Your data security is our highest priority. The Home Connect app is checked by the TÜV Trust IT and the system meets the highest security standards. Of course, the exchange of device-specific information and transfer of personal data is encrypted.
Access to the Home Connect App and controlling your household appliances is only possible via your personal account, which is protected by your password. Never tell anyone your user data and keep your password safe; our employees will never ask you for your password.
With Home Connect, there is finally an app for your smartphone or tablet that you can use to control household appliances made by various brands - even when away from home. You no longer need to stick to appliances from one manufacturer if you want to buy household appliances with remote-control functions. We are proud that Europe’s leading manufacturers Bosch and Siemens have already implemented the Home Connect Standard – find out more here about our partners and the appliances with Home Connect functionality that are already available on the market. You can also find news from our partners here and find out which additional brands will integrate Home Connect in the future.
Siemens is the top German household appliance brand and sets benchmarks worldwide in terms of technology, innovation and design. Its product range comprises both freestanding and built-in appliances in the product categories cooking, laundry, refrigeration, freezing and dishwashing. Consumer products with a focus on coffee preparation and floor cleaning complete the offer. For more than 165 years, the name Siemens has stood for performance, innovation, quality, reliability and internationality. Siemens is also a world leader when it comes to the development and manufacture of household appliances that use resources efficiently.
The digitalisation and networking of appliances is an important trend in modern households. Siemens Home Appliances acknowledges this trend and offers its customers the fascinating comfort of remotely controlling their appliances – any time and even when away from home.