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Amazon Echo Dot is waiting for a Home Connect voice command

Amazon Alexa: Help and Support

You can use Amazon Alexa with Home Connect in just a few steps. If you still do not know how to proceed, you can find information on the setup, the voice commands with which you can control the Home Connect appliances and frequently asked questions about Amazon Alexa in conjunction with Home Connect.

Connecting Alexa to Home Connect in three steps

View into a connective kitchen which is equipped with Home Connect appliances

Step 1: Link the home appliance

If you already have a Home Connect user account, make sure that all your home appliances are connected to this account. To create a new user account, download the Home Connect iOS or Android app from the relevant app stores. After successful registration, link it to your home appliances. To do this, follow the instructions in the app or read the insert which comes with your Home Connect appliances.

A young woman operating her Home Connect appliances with Alexa voice commands.

Step 2 Connect Amazon Echo to your user account

Make sure that your Amazon Echo is linked to your Amazon user account. Log in via your Alexa app or at alexa.amazon.de and check your settings.

Amazon Alexa logo

Step 3: Activate skill

Visit the Alexa Skill Store and search for "Home Connect" skills. Activate the desired skill and log in using your Home Connect user details. Your Home Connect appliances are now linked to Amazon Echo via your user account and you can get started.

Controlling Home Connect via Alexa using your voice

Siemens coffee machine with Home Connect function

Voice commands for Alexa and Home Connect coffee machines

"Alexa, start Home Connect coffee machine" or "Alexa, tell Home Connect coffee machine to start". Alexa starts the dialogue right away, guiding you through all the necessary steps.

If you are already more familiar with the skill, try saying something more advanced such as: "Alexa, tell Home Connect coffee machine to make a cappuccino". This shortcut lets you select your favourite coffee quickly and directly in just one sentence. To do this, the coffee machine uses the program settings last used for filling capacity and strength.

If you have a personal coffee request, try to name all the values directly: "Alexa, tell Home Connect coffee machine to make a large, extra strong cappuccino". If Alexa hasn't understood all the words correctly, the assistant will automatically help you to achieve your aim.

It may be that your coffee machine is in standby mode at the time the request is sent. In this case, the coffee machine will switch on automatically and start the rinse cycle. Please wait a few minutes until the cycle has finished and start again.

Here are a couple of tips: If you don't quite know what to say during a dialogue, just wait a few seconds. Alexa will automatically provide you with suggestions. You can end the dialogue at any time by saying "Abort" or "Stop".

View from a Home Connect oven into a living room

Voice commands for Alexa and Home Connect ovens and hoods

Alexa lets you control your Home Connect oven whatever situation arises in your home. If you are not yet familiar with this skill, simply start off by saying: "Alexa, start Home Connect oven" or "Alexa, tell Home Connect oven to start". Alexa starts the dialogue right away, guiding you through all the necessary steps.

Once you have become more familiar with this skill, try saying something like: "Alexa, tell Home Connect oven to start top-bottom heating at 180 degrees for 10 minutes" This shortcut lets you perform the settings quickly. If Alexa hasn't understood all the words correctly, the assistant will automatically help you to achieve your aim. This Home Connect skill also comes with a number of functions for controlling your oven. Use these if the oven is active.

To stop the oven, say: "Alexa, tell Home Connect oven to turn off". If you wish to change the heating mode, say: "Alexa, tell Home Connect oven to set hot air". You can change the temperature as follows: "Alexa, tell Home Connect oven to increase the temperature by 10 degrees" or "Alexa, tell Home Connect oven to set 120 degrees".

To change the cooking time, you can say the following, for example: "Alexa, tell Home Connect oven to extend the cooking time by 10 minutes" or "Alexa, tell Home Connect oven to set 1 hour and 15 minutes".

To request the status, say: "Alexa, ask Home Connect oven when my dinner will be ready" or "Alexa, ask Home Connect oven which heating mode is set" or "Alexa, ask Home Connect oven for its status".

Here are a couple of tips: If you don't quite know what to say during a dialogue, just wait a few seconds. Alexa will automatically provide you with suggestions. You can end the dialogue at any time by saying "Abort" or "Stop".

There are various commands you can control your Home Connect hood with. With just saying: “Alexa, tell Home Connect hood to activate the fan run or the interval function it starts immediately with the intended program. Use your hood as your ambient light system to light up your kitchen with the simple words: “Alexa, tell Home Connect hood to activate ambient light.”

Home Connect dishwashers and Alexa voice control

Voice commands for Alexa and Home Connect dishwashers

You can use Alexa voice commands on your dishwasher with Home Connect too: "Alexa, start Home Connect dishwasher" or "Alexa, tell Home Connect dishwasher to start". Alexa starts the dialogue right away, guiding you through all the necessary steps.

If you are already more familiar with the skill, try saying something more advanced such as: "Alexa, start Home Connect dishwasher with Eco 50". This shortcut lets you select your favourite wash program quickly and directly in just one sentence.

To query how long the wash program has left to go, say: "Alexa, ask Home Connect dishwasher for the remaining time"

Here are a couple of tips: If you don't quite know what to say during a dialogue, just wait a few seconds. Alexa will automatically provide you with suggestions. You can end the dialogue at any time by saying "Cancel" or "Stop".

Smart Home Connect washing machine

Voice commands for Alexa and Home Connect washer and dryer

Save yourself a trip to find out whether your laundry has already finished by using Amazon Alexa to do this – and many other things – instead. If you are not yet familiar with this skill, simply start off by saying: "Alexa, start Home Connect washer" or "Alexa, tell Home Connect washer to start". Alexa starts the dialogue right away, guiding you through all the necessary steps.

Once you have become more familiar with this skill, try saying something like: "Alexa, start Home Connect washer for cottons at 30 degrees". This shortcut lets you perform the settings quickly. If Alexa hasn't understood all the words correctly, the assistant will automatically help you to achieve your aim. This Home Connect skill also comes with a number of functions for controlling your washer. Use these if the washer is active.

To stop the washer, say: "Alexa tell Home Connect washer or dryer to stop" (Note: Depending on the run time, you may have to manually set the "Rinse" program so that you can open the door)

To request the status, say: "Alexa ask Home Connect washer/dryer when the laundry will be ready." or "Alexa, ask Home Connect washer which program is set" or "Alexa, ask Home Connect washer for its status".

Here are a couple of tips: If you don't quite know what to say during a dialogue, just wait a few seconds. Alexa will automatically provide you with suggestions. You can end the dialogue at any time by saying "Abort" or "Stop".

Home Connect Roxxter and Amazon Alexa

Voice commands for Alexa and Roxxter

Alexa also allows you to control Roxxter, a vacuum cleaning robot, with Home Connect. To run a program for cleaning your entire apartment, simply say “Alexa, tell Roxxter to clean all”. If you would like to restrict the cleaning to the map generated by Roxxter, you can say: “Alexa, tell Roxxter to clean map”. With the RoomSelect-function you can also tell your Roxxter to just clean the living room. A list with different rooms and the respective voice commands will be available on the Home Connect Homepage.

To pause the cleaning you can use “Alexa, tell Roxxter to stop cleaning” or “…pause cleaning” commands. And at the end you can send your Roxxter home with the “Go-Home” command.

You can also use several status commands. To check how much longer it will take for the robot to complete the current task, ask “Alexa, tell Roxxter to get the remaining program time” To check the remaining level of energy in the robot’s battery, say: “Alexa, tell Roxxter to get the battery status”. To check the general status, ask “Alexa, tell Roxxter to get the status overview”. And if you would like to check on the status of the robot’s camera, say: “Alexa, tell Roxxter to get the status of the camera”.

If you need Alexa to assist you with choosing the correct program for your vacuum cleaning robot, just say “Alexa, tell Roxxter to assist me”. Alexa will then ask you a series of questions to help you determine the right program for your Roxxter.

Frequently asked questions relating to Amazon Alexa with Home Connect

What can I do if Alexa doesn't understand what I'm saying?

Communication with Alexa is based on a couple of basic rules. When you launch a skill, for instance, phrases such as "my Home Connect oven" can lead to errors. It is therefore better to play it safe by selecting a direct command (e.g. "Alexa, start Home Connect oven").

Sometimes you may use words or phrases that are not yet saved in the system. Simply rephrase your request and try again. However, in the background, we are continually updating and improving the system with each new version.

Can I say "oven" or "washer" instead of "Home Connect oven" or "Home Connect washer"?

No. If you want to give a voice command to your washer, for instance, you have to say "Alexa, ask Home Connect washer when the laundry will be finished." Your Amazon Echo needs the word "Alexa" to wake up, while "Home Connect washer" is the keyword for addressing your Bosch or Siemens Home Connect washer.

How do I active the remote control and switch on functions?

All Home Connect appliances need to be approved for remote control by the user. Please refer to the relevant user manual to find out how this works for each home appliance.

In which countries are skills currently supported?

The Home Connect oven, hob, hood, washer, dryer, dishwasher, coffee machine and Roxxter skills are currently available in the US, UK, Germany and Austria. Other countries will follow shortly.

Can I also use an Amazon Echo to control my home appliances?

In short – yes. Amazon Echo Dot offers the same basic voice interaction function as Amazon Echo: Both use the Amazon Alexa voice service.

Which functions do Home Connect skills support?

Initially, the most commonly used home appliance functions will be available via voice control, such as switching on and off, starting a favourite program and checking the status. We will add a number of other options during the upcoming year.

The oven skill supports starting the following heating modes in particular: Top/bottom heating and 4D hot air, including fast preheat. You can also set and change the temperature and time and request the oven status, i.e. remaining time, selected heating mode and temperature, and stop the oven.

The coffee machine skill will in future support starting the following programs in particular: Espresso, espresso macchiato, coffee, cappuccino, latte macchiato and white coffee. You can also set the coffee strength and filling capacity and request the appliance status.

Amazon Alexa Downloads & Skills

In addition to Echo, Amazon provides a free app – a ''companion". Additional settings can be made using this companion. This is also where you will find the Skill Store for all Alexa Skills.

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