Communication with Alexa is based on a couple of basic rules. When you launch a skill, for instance, phrases such as "my Home Connect oven" can lead to errors. It is therefore better to play it safe by selecting a direct command (e.g. "Alexa, start Home Connect oven").

Sometimes you may use words or phrases that are not yet saved in the system. Simply rephrase your request and try again. However, in the background, we are continually updating and improving the system with each new version.

No. If you want to give a voice command to your washing machine, for instance, you have to say "Alexa, ask Home Connect washing machine when the laundry will be finished." Your Amazon Echo needs the word "Alexa" to wake up, while "Home Connect washing machine" is the keyword for addressing your Bosch or Siemens Home Connect washing machine.

All Home Connect appliances need to be approved for remote control by the user. Please refer to the relevant user manual to find out how this works for each home appliance.

The Home Connect oven and washing machine skills are currently available in the US, UK, Germany and Austria. Other countries will follow shortly.

In short – yes. Amazon Echo Dot offers the same basic voice interaction function as Amazon Echo: Both use the Amazon Alexa voice service.

Initially, the most commonly used home appliance functions will be available via voice control, such as switching on and off, starting a favourite program and checking the status. We will add a number of other options during the upcoming year.

The oven skill supports starting the following heating modes in particular: Top/bottom heating and 4D hot air, including fast preheat. You can also set and change the temperature and time and request the oven status, i.e. remaining time, selected heating mode and temperature, and stop the oven.

The coffee machine skill will in future support starting the following programs in particular: Espresso, espresso macchiato, coffee, cappuccino, latte macchiato and white coffee. You can also set the coffee strength and filling capacity and request the appliance status.