Home Connect: Help and Support

Telephone support from the Home Connect Support Centre

Do you have any technical questions about installing or setting up your home appliance? Or would you like to get information on using Home Connect with partner services? We are happy to assist you: You can find the answers to your questions here.

Installing and connecting Home Connect

Controlling Smart Home appliances with the Home Connect app

Connecting Home Connect to home appliances

You can use your home appliances with the Home Connect function and partner services with your app in just a few steps. Find out how quick and easy it is to get started and how you can connect the Home Connect app to the washing machine, dryer, dishwasher and other home appliances, or to the numerous Home Connect partner services, in no time at all.

Using Home Connect with partner services

Amazon Echo on a chest of drawers waiting for a Home Connect voice command

Amazon Alexa

Did you know that with Amazon Alexa, you can also use voice commands to control or ask for a status update on nearly all your Home Connect appliances and numerous partner services? It's very simple and quick to connect Alexa to Home Connect.

Frequently asked questions relating to Home Connect

Frequently asked questions

Not found what you're looking for? Then take a look at our frequently asked questions. Here you will find important information on connecting to Home Connect, to software and hardware, to the recipe collection and on many other topics.

Laptop on a table with a privacy symbol on the screen symbolises data security with Home Connect

Safety and security with Home Connect

Your safety and security – particularly data security – is very important to us. If you would like to know more about how we can protect your sensitive data and how we are continuously working on improving security for our customers, then you can find more detailed information about this here.

Contact and Customer Service

Telephone support from the Home Connect Service Centre

How can we help you?

Do you have questions about Home Connect or the home appliances equipped with the Home Connect function? Then get in touch and use our Customer Service. We are happy to help.

Test the Home Connect app

Smartphone and tablet with Home Connect app

Home Connect app download

You can control the important functions of your home appliances with just one app, even when you're out and about. Test the demo version of the app now – there's no need to have Home Connect appliances already.

Discover Home Connect

Stories that connect

Find out how Home Connect can make your life more efficient, safer and smarter.

Connected home appliances

Take control of your home appliances with Home Connect. And not just when you're at home, when you're out and about too.

Our partners

Home Connect has numerous partner services. Discover our constantly growing network.

Home Connect app download icon
App download

The entire Home Connect world for your smartphone and tablet.

Home Connect FAQ Icon

You will find the answers to frequently asked questions here.

Home Connect Service icon

Get in touch. We're here for you.

Home Connect Partner Icon
Become a partner

Establish good connections with Home Connect.