Home Connect – your everyday life will never be the same

Welcome to Home Connect and a new way of living. You can now control household appliances made by selected European brands even when away from home, thus giving you more time and energy. With the Home Connect app, you will have more time for the things that are important to you. With Home Connect, you can do away with irritating time-wasting and manage your housework independently of time and space. Take a brief look at how your day-to-day life can change.

Everything you need to know about Home Connect

What is Home Connect?

With Home Connect, you can control your household appliances from selected European brands easily and intuitively using your smartphone or tablet. Whether you want to preheat the oven from your office or you want to know whether your dishwasher needs some more rinse aid while you are in the supermarket – all these things are already possible with Home Connect. And that’s not all. Home Connect offers a whole range of functions that go far beyond remotely controlling your household appliances: you’ll be given tips and tricks on using the appliances and suitable accessories which you can order in just a few clicks, as well as recipe ideas, information on the status of your appliances and technical support help for any malfunctions.

How does Home Connect work?

Home Connect uses wireless Internet (WLAN) to connect your household appliances with your smartphone or tablet. This means you do not need any additional hardware: you just need a device with Home Connect functionality and the app that you are able to download for free since December 2014 (iOS) and from July 2015 (Android).

Appliances that have an integrated WLAN chip can be remotely controlled and managed using Home Connect. Important functions on household appliances can also be remotely controlled with Home Connect. Data exchange with household appliances is protected and meets the highest security standards. The TÜV Trust IT has also confirmed a high level of security of the Home Connect app.

What is Next at Home Connect?

Across the world, the networking of devices – the Internet of things – is a mega trend. Networking has been a part of our daily lives for some time now: heat, light, security, multimedia and entertainment are just a few examples of the use of this technology. In the field of household appliances, Europe’s leading brands are focusing on Home Connect. In the future, it is likely that even more manufacturers will use our standard, meaning that ever more household appliances and functions will be available to you. Brewing your coffee from bed, looking in your fridge via a camera while you are out or starting the tumble dryer on your way to the theatre – the possibilities are almost endless. Take your everyday life into the future and benefit from the many freedoms – both small and large– that Home Connect can offer you!

App content

With the advanced app for your household appliances, you can now control the important functions offered by your appliance even when out and about. So not only can you start or stop appliances, but also pause them or run programs one after the other – for example, on the oven. You can also check the status of your appliance at any time so you know how far the program has got and whether you’ve really turned the appliance off or not. Home Connect is divided into three sections that offer far more than just remote control:

Here you can find numerous recipes developed for ovens with Home Connect functionality that will make cooking easier. Explanatory videos demonstrate the individual steps for preparing meals and offer useful, professional tips related to cooking.

Here you can find lots of helpful information relating to your connected appliances as well as tips and tricks for operating them and using them more effectively. And if there is a problem with one of your appliances, you will receive a notification and can get in contact quickly with the service team specially trained in Home Connect appliances.

In this section, you can find all the household appliances that are linked to the app. Here, you can control your appliances and can always get an overview of what appliances are connected. You can see which appliances are currently in operation, how much time is left before the programme finishes, whether one of your appliances needs something and what you can do to fix it.

Try out demo mode!

Even if you don’t have an appliance with Home Connect, you can still try out our app. Just select the integrated demo mode and experience all the features: For instance, how you can look inside your refrigerator or switch on your oven when you’re away from home. There’s also a selection of recipes as well as tips and tricks related to cooking.


In order to control Home Connect with your app, you need to take three simple steps. Please make sure that
- Your appliance can access the Internet where it is;
- Your home network (WLAN) is working; and
- Your appliance is unpacked and connected before you start entering personal data and creating a user account.

Registration and creating your user account/accounts

You need an account in order to use Home Connect, to remotely control and to manage your household appliances using the app, and also to make sure that no unauthorized access to your household appliances is possible.

Register and set up your account: either download the Home Connect app either from the Apple App Store (since December 2014) or the Google Play Store (from July 2015) to your smartphone or tablet PC and install the app. Open the Home Connect app on your smartphone/tablet while connected to the same Wi-Fi network as the Home Connect–enabled appliance. Enter your first name, surname, email address (username) and other details as needed. Enter a password of your choice and confirm it.

You will receive an email to confirm your registration including a confirmation link. Confirm your registration by clicking on the confirmation link within ten days.

Local WiFi requirements including router settings

Home Connect will normally work correctly with the standard wireless settings of most recent commercially available home routers without any need for adjustment. In some cases, certain settings might need to be changed manually. If necessary, please check to see that the following settings are correctly set in your router. To find out how to access the router configuration settings, please consult your router’s installation instructions.

  • If you’re unsure how to configure your router, try using the Wi-Fi Protected Setup (WPS) button on the router for simpler setup. WPS automatically configures wireless security on Wi-Fi Protected Setup-enabled network devices.

Where necessary, for example with manual setup, the following tips and settings should be followed:

  • Your wireless network must be encrypted, preferably using WPA2 security or WPA as a minimum. Open networks are not suited to work with Home Connect .
  • Home Connect works over network modes IEEE 802.11 b, g and n. Please ensure your router is set accordingly. Home appliances are only compatible with the 2.4 GHz band. If you are connecting an appliance please set your network accordingly.
  • Home Connect does not work over Wi-Fi networks that require browser registration, i.e. a user name and password entered via a web browser.
  • You should have a stable wireless network with good reception and access to the internet.
  • Turn off MAC filtering in the router to prevent the MAC addresses of your household appliances and smart devices being recorded.
  • The use of proxies is not recommended.
  • Ports 443, 8080 and 123 must be open.
  • The multicast routing option must be enabled in the router to allow pairing with Home Connect devices.

Integration of the appliance into your home Wi-Fi network

There are two ways to integrate your appliance into your home network: automatically or manually. If your router has a WPS function, you can register the appliance on the network automatically. If your router does not have a WPS function or you are not sure whether it does or not, simply register your appliance on your home network manually.

This is how to integrate your appliance into your home network: The Home Connect assistant on your appliance will show you how to connect your appliance to your home network. A detailed description of the necessary steps can also be found in the booklet that was included with the delivery of your new appliance.

Automatic network registration: The Home Connect assistant will try to register the relevant appliance automatically on your network using the WPS function of your router (you can find more information about WPS in your router handbook). If automatic activation is activated, you must confirm the connection by pressing the WPS button on your router within two minutes. As soon as your appliance is successfully linked to your home network, a message will be displayed on the appliance’s display.

Manual network registration: You can also manually activate and register your appliance. To do so, select the ‘manual connection’ option in the Home Connect assistant on your appliance. The appliance will now set up its own WLAN network which you can access via your smartphone or tablet. Open the WLAN settings on your mobile device and connect it with the Home Connect WLAN of your appliance (password: HomeConnect). The appliance will be displayed in the Home Connect app on your smartphone or tablet. Now you can transfer the access details for your home network (WLAN), thereby integrating it into your home network.

Connect the appliance to the app (pairing)

In order to ensure that the app has access to your household appliances, you need to connect your appliance not only to your wireless network, but also to the Home Connect app.

This is how to connect your appliance to the app:
If the relevant appliance is registered on your home network, all you have to do is connect it to your Home Connect account. Start the Home Connect app on your mobile device and log in. Then activate the function ‘Link with app’ on your appliance. This step may vary depending on the appliance, so please consult the booklet that was included with your appliance. The app will automatically recognize your appliance. To complete the installation process, select ‘Add appliance’ in the app.

Support with set-up:
If you need help with set-up, you can find the booklet for your new appliance here . Otherwise, please read our FAQ or contact Home Connect Service.

What Home Connect Service can offer you:
Home Connect Service can offer you professional support by telephone and on-site. And not just during the set-up stage, but also if you have any questions about functions or using the app.

Home Connect Service hotline:
+356 80062791
Mo-Fr 9:00-19:00h; Sat 9:00-12:30h

One app – lots of added value

With Home Connect, you can control a wide range of home appliances using a single app. Learn how appliances with Home Connect can make your life easier, and prepare for further innovations for the future.

Coffee machine

  • Now your coffee machine is your own personal barista. Order from your living room table, from bed or from your balcony. Enjoy your own favourite coffee or whip up a whole list of drinks for all your guests.
  • Italian coffee specialities, Indian kaapi or Australian flat white. Choose from ten classic coffees and twenty additional drink recipes from around the world.
  • Become a coffee aficionado. Learn new things directly from the app, such as about different specialities and where they come from.


  • Turn your oven on and off while on the go, change running programmes and keep an eye on things, or simply get a notification at the end of a programme. Save yourself effort and waiting time.
  • Find cooking tips, videos and lots of new recipes specially tailored to your appliance, and send the preparation settings directly to your oven.
  • Discover and order matching accessories in the online shop using your app without tedious searching. Make your life easier, the simple way.


  • Take care of your housework, whenever and wherever you like. Turn on your machine while on the go or select the time you want it to run.
  • Pots, plates or glasses? Let the Easy Start Assistant choose the ideal cleaning programme for you.
  • Machine finished or rinse aid getting low? Get a notification on your smartphone or tablet, and keep your mind clear for the things that really matter to you.

Washing machine and dryer

  • In the future, your housework will be based around your schedule. Start washing programmes wherever you are, and get a notification when they are complete.
  • Choose the ideal washing and drying programme for your wash load with the Easy Start Assistant. Simple and intuitive, based on the important details, such as the colour, materials and level of soiling of your wash.
  • Choose the efficient solution. With Home Connect, you get usage tips and all the relevant information about water and energy consumption when you select your washing programme.


  • Now you can look inside your fridge even when you are not at home. Sneak a peek of your supplies by camera at any time and get a notification if the door is not properly closed.
  • Control the temperature settings via the app as you wish, with specific cooling settings such as holiday mode and fresh mode. Thanks to the intuitive touch screen on your smartphone or tablet, this is even easier and more precise than on the appliance itself.
  • Discover clever tips and information and find out more about the food and food storage in your refrigerator.


Which requirements have to be met and what hardware and software you need to use Home Connect can be found here.

Operating requirements

Please check the availability of Home Connect in your country by clicking on the world map at the top right corner of the page. In order to use Home Connect, you need to download the app first and register for Home Connect with your name and email address. Then all you need is an appliance with Home Connection functionality, a mobile device (tablet PC and/or smartphone) and a functioning Wi-Fi router. Appliances with Home Connect functionality can only be registered on secure, encrypted Wi-Fi networks (WPA or WPA2 encryption). In contrast to other solutions, Home Connect does not require additional expensive equipment and is ready to go out of the box.

System requirements

Home Connect can be used with a fifth-generation iPhone or later, third generation iPad or later and the iPad Mini from iOS 8 onwards or one of the later operating systems. An Android version of the app is available for Android 4.1 (Jelly Bean) or one of the later operating systems.

Appliance requirements

Please ensure your appliances are compatible with Home Connect. You will need a household appliance with Home Connect functionality (this is indicated on the sticker with the Home Connect logo or the Wi-Fi sticker). The app runs on mobile end devices with the iOS or the Android operating system. In order to guarantee security, household appliances can only be connected within a secure (encrypted) Wi-Fi network.


Your data security is our highest priority. The Home Connect app is checked by the TÜV Trust IT and the system meets the highest security standards. Of course, the exchange of device-specific information and transfer of personal data is encrypted.

Access to the Home Connect App and controlling your household appliances is only possible via your personal account, which is protected by your password. Never tell anyone your user data and keep your password safe; our employees will never ask you for your password.

All the information you need about data security can be found here!

Household appliances with the Home Connect functionality will only work on secure, encrypted WLAN networks (WPA or WPA2 encryption). If your WLAN network is not encrypted, you will not be able to register your appliance on the network.

All internet communication paths in the Home Connect system solely use Transport Layer Security (TLS; an encryption technology used for online banking). This procedure is well known from home banking systems. The TLS in the household appliances with Home Connect function additionally uses both-sided certificates that guarantee a higher data security.

The Communication in the home network between the communication module of the appliance and the Home Connect app uses the codification algorithm Advanced Encryption Standard (AES).

The app is secured by a password; if the app has not been used within a specified period of time, at the latest three months, you will need to re-enter the password.

The server is protected by firewalls.

Updating the software of the communication module in your appliance is also secure (TLS); the regular update of the communication module guarantees that current safety standards are always adhered to.

The app is based on secure coding standards.

Future remote diagnosis (expected from 2015) will be carried out by our partners’ customer service teams only via a secure data connection, and they will need your express approval to access your appliance.

We have also presented the networked equipment to experts who have tried to hack the Home Connect system in real conditions.

By pressing the factory reset button, household appliances with Home Connect functionality can be returned to factory settings. Your username will then no longer be used or allocated to the appliance.

Intelligent energy management

You can now control the consumption of the energy you produce at home and free yourself from the burden of rising power costs. Selected Bosch and Siemens dishwashers, washing machines and dryers with the Home Connect function now also feature the Flex Start function. In conjunction with a third party energy manager and a photovoltaic system, or a economy tariff, the function enables you to take immediate advantage of the benefits of intelligent energy management.

This is how it works.

For example, you set the latest time you want your washing machine to complete its programme and activate the energy manager. The appliance then hands over the control of the finishing time to your household’s energy manager. This calculates the optimum starting time that’s needed to make best use of the most economical energy source (e.g. power from a photovoltaic source or a economy tariff). If no energy advantages are available, the machine programme will be automatically switched to conventional power supply to ensure that the laundry is completed by the specified latest finishing time.

The components you need:

  • A dishwasher, washing machine or dryer with Home Connect and the Flex Start function: Initially available only in Germany and Austria. Our customer service would be pleased to tell you more about the appliances featuring Home Connect and the Flex Start function.
  • A photovoltaic system or a economy tariff
  • An energy manager, an inverter and an energy meter from a third-party provider: Integration of the EEBus Standard means that selected home appliances with Home Connect are compatible with every energy manager that implements the EEBus communication protocol. EEBus interoperability of home appliances from Bosch and Siemens has been assured by a cooperation with SMA and the use of their Sunny Home Manager. Please visit the SMA website to find the countries and distribution channels in which the Sunny Home Manager is available.
  • WLAN router with Internet access: Communication between the Sunny Home Manager and the home appliances with Home Connect function is handled by the same WiFi your appliances are connected to. The Sunny Home Manager communicates with the inverter via Bluetooth/LAN and must be connected to the Internet by LAN, i.e. by an Ethernet cable plugged into the router.

Pairing an SMA energy manager and home appliances with Home Connect

  • Establish a connection between your home appliance and the Home Connect app.
  • Establish a connection between the energy manager and your home appliance. A connection between the home appliance and the energy manager is only possible when the appliance is connected to a Home Connect account and is not already connected to other components by EEBus.
  • Establish the connection between the home appliance and the energy manager by preparing the appliance for connection and then removing the plug of the energy manager from the power socket and plugging it back in. This forces a restart of the energy manager.
  • After the restart, the appliance will now also be displayed in the Sunny Portal.

Please consult the user manual provided with your Sunny Home Manager for more detailed information.

One app – lots of brands

With Home Connect, there is finally an app for your smartphone or tablet that you can use to control household appliances of various brands – even when away from home. You no longer need to stick to appliances from one manufacturer if you want to buy household appliances with remote-control functions. We are proud that Europe’s leading manufacturers Bosch and Siemens have already implemented the Home Connect standard. Furthermore, Home Connect works with Nest® to provide you additional remote control and energy saving opportunities. Find out more about our partners and their Home Connect functionality already available on the market.

Please use the arrows to navigate through our partners or click here .

Our partner Bosch

The name Bosch has stood for generations for ground-breaking technology and outstanding quality. Bosch Home Appliances have been committed to this high standard for more than 80 years: Bosch is Europe's leading home appliance brand. Consumers worldwide associate the brand with efficient functionality, reliable quality and an internationally acclaimed design. Treating people and nature with respect, reflected not least in the guiding principle of "technology for life", is a matter of course for Bosch. This can be seen, among other things, in sustainable products and resource-friendly processes.

In this networked world, Bosch follows the aim of developing simple and intuitive solutions that are always useful. Based on this principle, Bosch offers its customers inspiring and high-quality products and promises to treat data in a respectful manner, as well as make your life easier.

Our partner Siemens

Siemens is the top German household appliance brand and sets benchmarks worldwide in terms of technology, innovation and design. Its product range comprises both freestanding and built-in appliances in the product categories cooking, laundry, refrigeration, freezing and dishwashing. Consumer products with a focus on coffee preparation and floor cleaning complete the offer. For more than 165 years, the name Siemens has stood for performance, innovation, quality, reliability and internationality. Siemens is also a world leader when it comes to the development and manufacture of household appliances that use resources efficiently.

The digitalisation and networking of appliances is an important trend in modern households. Siemens Home Appliances acknowledges this trend and offers its customers the fascinating comfort of remotely controlling their appliances – any time and even when away from home.