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Home Connect service employee on the telephone

Service and Contact

Do you have questions about Home Connect? Or do you need assistance installing or connecting home appliances? Our Customer Service will be able to help you. To contact us, simply fill out our contact form or use one of our service hotlines.

Home Connect Service

Still got questions?

You will find lots of helpful answers concerning Home Connect in our FAQ . Or just give us a call. The Home Connect service team will be happy to assist you further:

  • Advice on how to set up Home Connect appliances (registration and pairing)

  • Setting up Home Connect appliances for the first time by trained Home Connect specialists on site

  • Special accessories for setup (e.g. Wi-Fi extender, dLAN) due to special local circumstances

  • Assistance with using the Home Connect app (functions, handling)

Home Connect Service hotline:
+49 (0)89 21 898 300
Mon–Fri 8 am–6 pm

info.de@home-connect.com

Bosch Customer Service

Do you still have questions about a Bosch Home Connect appliance? You can contact Bosch Customer Service 24 hours a day, 7 days a week.

For large home appliances:
+49 (0)89 69 339 339

For small home appliances:
+49 (0)911 70 440 040

cp-servicecenter@bshg.com

Bosch Customer Service

Siemens Customer Service

Do you still have questions about a Siemens Home Connect appliance? You can contact Siemens Customer Service 24 hours a day, 7 days a week.

For large home appliances:
+49 (0)89 21 751 751

For small home appliances:
+49 (0)911 70 440 044

cp-servicecenter@bshg.com

Siemens Customer Service

Discover Home Connect

Stories that connect

Find out how Home Connect can make your life more efficient, safer and smarter.

Connected home appliances

Take control of your home appliances with Home Connect. And not just when you're at home, when you're out and about too.

Our partners

Home Connect has numerous partner services. Discover our constantly growing network.

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App download

The entire Home Connect world for your smartphone and tablet.

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FAQ

You will find the answers to frequently asked questions here.

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Service

Get in touch. We're here for you.

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Become a partner

Establish good connections with Home Connect.