A woman sets a Nest Thermostat which is linked to Home Connect

Help & Support with Nest queries

Link your Home Connect app to your Nest account to save time and energy and enjoy a increase in security. SStay relaxed when you are away from home.If your Nest is switched to “Away” you will be notified if the oven is still on and you can switch it off from afar. If you are away from home for a longer period, the app will ask if you would like to switch to holiday/energy-saving mode to save energy. And in the event that your Nest Protect identifies an emergency, you can simply switch off your home appliances on the move. Learn how to pair Nest with Home Connect and which great possibilities they offer once they are linked.

Step-by-step: pairing Nest with Home Connect

A young man selects Nest in the Home Connect app

Step 1: Select Nest in the Home Connect app

Open the Home Connect app, click “Settings” and select the bottom menu item “Integrated services”.

A young man accepts the Nest terms of usage in the Home Connect app

Step 2: Accept the terms of usage and privacy regulations

Accept the terms of usage and privacy regulations and confirm that you consent to data being exchanged between Nest and Home Connect. You can also view which data is transferred at what time in order to ensure the function of the services which can be activated separately. This step is necessary as otherwise the two systems cannot communicate with one another.

A young man links Nest to his Home Connect account

Step 3: Link Nest to your Home Connect account

The Nest login screen is now displayed. Log in using your e-mail address and password. You will receive a confirmation shortly that Nest is linked to Home Connect. If you receive an error message, you have the chance to repeat the procedure. Please note that an existing Nest account is necessary and that you cannot open a new Nest account when you are in the Home Connect app.

A young man selects the Nest application scenario in the Home Connect app

Step 4: Select the application scenarios

The application scenarios available for your home appliances are displayed. Select which application scenario you would like to use. If the controller for an application is set to “On”, it is active. You can switch between "On" and "Off" as you like.

What Nest can do when paired with Home Connect

A man controls his smart home appliances at home via the Home Connect app

Information and control – even when you are away from home

When you are out and about and Nest has set home to “Away” you are still notified about home appliances that are switched on and you can also switch off most of them directly via the app.

A young woman on holiday activates her fridge’s energy-saving mode via the Home Connect app and Nest

Cool solutions for hot holidays

If you're away for a longer period, you can activate your fridge’s holiday or energy-saving mode to save energy.

Product shot Nest smoke detector paired with Home Connect

Notifications of danger for more security

You are notified if Nest detects any smoke and can switch off most of your Home Connect appliances even when you're not at home to protect them from potential damage.

Frequently asked questions about Nest paired with Home Connect

In which countries does Nest work with my Home Connect appliances?

Nest is available with Home Connect in a growing number of countries. Please check the Nest website in your country or Home Connect’s country-specific website to find out whether Nest works with Home Connect in your country.

Which Home Connect appliances work with Nest?

At the moment several applications are available for ovens, hobs, cooker hoods, fridges, washing machines, dryers and coffee machines.

Which personal data are exchanged with Nest?

The two accounts are linked during pairing. No user data are sent to Nest. You can find more details in the terms of usage and privacy regulations in the Settings menu "Integrated services" in your app.

How can disconnect the two accounts again?

Click the top right-hand corner of the Nest “Integrated services” area on the “Disconnect” button.

Which application scenarios can I use and how do I configure them?

Only the applications that work with your home appliances are displayed. Click the “Integrated services” area in your Home Connect app to activate or deactivate applications.

Can I switch off my hob when I’m away from home if Nest notifies smoke development?

Due to legal restrictions some appliances (e.g. Hobs) cannot be switched off remotely. However you do receive an alarm via the Home Connect app.

Can I also use the Nest app to operate my Home Connect appliances?

No, you can’t do that. Your home appliances are operated via the Home Connect app.

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