Amazon Echo Dot is waiting on a Home Connect voice command

Amazon Alexa: Help & Support

Just a couple of easy steps are needed to use Amazon Alexa with Home Connect. However, if you wonder how to get started and what to do next, here you can find guidance about the general setup, voice commands to manage Home Connect appliances and frequently asked questions about Amazon Alexa paired with Home Connect.

Pair Alexa with Home Connect in 3 easy steps

View of a connected kitchen fitted with Home Connect appliances

Step 1: Link home appliances

If you already have a Home Connect user account, make sure that all your home appliances are connected to this account. To create a new user account, download the Home Connect iOS or Android app from the respective app store. After registering, you can link your home appliances to the account. To do so, follow the instructions in the app or refer to the leaflet supplied with your Home Connect home appliances.

A young woman operates her Home Connect appliances using Alexa voice commands

Step 2: Link Amazon Echo with your user account

Please ensure that your Amazon Echo is linked to your Amazon user account. Log in via your Alexa app or at alexa.amazon.com and check your settings.

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Step 3: Activate skill

Visit the Alexa Skill store and look for “Home Connect” skills. Activate the required skill and log in with your Home Connect user data. Your Home Connect appliances are now linked via your user account to Amazon Echo and you can get going.

Use Alexa to voice control Home Connect

Siemens coffee machine with Home Connect function

Voice commands for Alexa and Home Connect coffee machines

“Alexa, start Home Connect coffee machine” or “Alexa, tell Home Connect coffee machine to turn on”. Alexa starts a dialogue and guides you through all further steps.

Once you’ve gained some experience with the skill, you can try this: “Alexa, tell Home Connect coffee machine to make a cappuccino.” This shortcut lets you select your favourite coffee in one quick sentence. The coffee machine uses the current program settings for volume and strength.

If you have special wishes, try mentioning them all in the one go: “Alexa, tell Home Connect coffee machine to prepare a large strong cappuccino.”If Alexa doesn’t catch all the words, the assistant will automatically help you to do what you want.

It may be that your coffee machine is in standby mode when you place your request. In this case the coffee machine will switch on automatically and start the rinse process. Please wait a couple of minutes until this process is completed and start again.

Here are a couple of tips: If you don’t quite know what to say during a dialogue, wait a couple seconds. Alexa will automatically offer you a couple of choices. You can close the dialogue at any time by saying “Cancel” or “Stop”.

View from an Home Connect oven into a living room

Voice commands for Alexa and Home Connect ovens

Alexa lets you keep your Home Connect oven under control whatever comes up. If you have yet to gain experience of this skill, it’s best to start with: “Alexa, start Home Connect oven” or “Alexa, tell Home Connect oven to turn on”. Alexa starts a dialogue and guides you through all further steps.

Once you’ve gained some experience with the skill, you can try this: “Alexa, start Home Connect oven with top and bottom heat at 180°C for 10 minutes”. This shortcut lets you quickly perform the settings. If Alexa doesn’t catch all the words, the assistant will automatically help you to do what you want. This Home Connect skill includes many other oven control functions. Use them when the oven is active.

If you want to stop the oven, you say: “Alexa, tell Home Connect oven to turn off.” If you want to change the heating mode, say: “Alexa, tell Home Connect oven to set hot air.” You can change the temperature as follows: “Alexa, tell Home Connect oven to increase the temperature by 10°C,” or “Alexa, tell Home Connect oven to set 120°C.”

Change the time, for instance by saying: “Alexa, tell Home Connect oven to extend the cooking time by 10 minutes,” or “Alexa, tell Home Connect oven to set 1 hour and 15 minutes.”

This is how you can request the status: “Alexa, ask Home Connect oven when my dinner is ready,” or “Alexa, ask Home Connect oven which heating method is set,” or “Alexa, ask Home Connect oven its status.”

Here are a couple of tips: If you don’t quite know what to say during a dialogue, wait a couple seconds. Alexa will automatically offer you a couple of choices. You can close the dialogue at any time by saying “Cancel” or “Stop”.

Home Connect dishwasher from Siemens

Voice commands for Alexa and Home Connect dishwashers

"Alexa, start Home Connect Dishwasher". Alexa will directly start a dialogue and guide you through all further steps.

If you have a little more experience working with the skill, try "Alexa, start Home Connect Dishwasher and use Eco 50”. This shortcut allows you to quickly and directly select your desired wash program in one set.

To query the remaining time of the dishwashing program, say "Alexa, ask Home Connect dishwasher when dishwasher will be ready".

Here are some hints: If you do not know what to say in an active dialog, wait a few seconds. Alexa will automatically make suggestions for you. At any time you can terminate the dialog with "Cancel" or "Stop".

Smart washing machine with Home Connect

Voice commands for Alexa and Home Connect washing machines

Save your legs and ask Amazon Alexa instead to find out if the washing machine is finished – and many other applications. If you have yet to gain experience of this skill, it’s best to start with: “Alexa, start Home Connect washer” or “Alexa, tell Home Connect washer to turn on”. Alexa starts a dialogue and guides you through all further steps.

Once you’ve gained some experience with the skill, you can try this: “Alexa, start Home Connect washer 30°C cotton program.” This shortcut lets you quickly perform settings. If Alexa doesn’t catch all the words, the assistant will automatically help you to do what you want. This Home Connect skill includes many other washing machine control functions. Use them when the washing machine is active.

If you want to stop the washing machine, you say: “Alexa, tell Home Connect washer to turn off.” (N.B. Depending on runtime you may have to manually set the “Rinse” program so you can open the door)

This is how you can request the status: “Alexa, ask Home Connect washer when the washing is ready,” or “Alexa, ask Home Connect washer which program is set,” or “Alexa, ask Home Connect washer its status.”

Here are a couple of tips: If you don’t quite know what to say during a dialogue, wait a couple seconds. Alexa will automatically offer you a couple of choices. You can close the dialogue at any time by saying “Cancel” or “Stop”.

Frequently asked questions about Amazon Alexa with Home Connect

What can I do if Alexa doesn’t understand what I’m saying?

Communication with Alexa is based on a couple of basic rules. When you launch a skill for instance, phrases like ‘my Home Connect oven’ can lead to errors. So play it safe by opting for a direct command (e.g. Alexa, ask Home Connect Oven to turn on).

Sometimes you may use words or phrases which are not yet saved in the system. Simply rephrase your request and try again. However, in the background we are continually updating and improving the system with each new version.

Can I say “oven” or “washer” instead of “Home Connect oven” or “Home Connect washer?”

No. If you want to give a voice command to your washing machine, for instance, you have to say “Alexa, ask the Home Connect washer when the laundry will be finished.” You Amazon Echo needs the word “Alexa” to wake up, while “Home Connect washer” is the keyword for addressing your Bosch or Siemens Home Connect washer.

How do I activate the remote control and switch on functions?

All Home Connect appliances need to be approved for remote control by the user. Please refer to the respective user manual to find out how this works for each home appliance.

In which countries are skills current supported?

The Home Connect skills are currently available in the US, UK, Germany and Austria.

Can I also use an Amazon Echo Dot to control my home appliances?

Amazon Echo Dot offers the same basic voice interaction function as Amazon Echo: both support the same Amazon Alexa skills.

Which functions do Home Connect skills support?

Initially the most commonly used home appliance functions are available via voice control, like switching on and off, start favourite program and checking status. We are working continuously to add – various other options will be added in the upcoming year.

The oven skill support starting of the following heating methods: top/bottom heat, 4D hot air and fast preheating. You can also set and change the temperature and time and request the oven status i.e. remaining time, selected heating method and temperature and stopping the oven.

The coffee machine skill supports starting of the following programs: espresso, espresso macchiato, coffee, cappuccino, latte macchiato and milky coffee. You can also set the coffee strength and filling volume and request the appliance status.

Amazon Alexa downloads & skills

In addition to Echo, Amazon provides a free app, as a kind of ‘companion’. This app can be used to adjust further settings. There you will also find the Skill Store for all Alexa skills .

Home Connect voice command with Amazon Alexa

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