Red Dot Award

Home Connect App wins Red Dot Award

 

Google Play Store

Android version available

 

Hackathon

Hack the House

 

Positive Feedback

Home Connect App

 

LivingKitchen 2015

Home Connect in Cologne

 

CES 2015

Home Connect in Las Vegas

 

Home Connect partner

join “Works with Nest” Program

 

Home Connect App available

 

GET Nord specialist trade fair

Introducing the Home Connect app

 

Home Connect at Euronics

Positive response to app

 

Connected Home Awards

Readers honor Partner Brands

 

Trade fair belektro

Visitors convinced of Home Connect

 

SmartHome2Market

Conclusion of conference in Berlin

 

Futura 2014

Trade fair appearance is a big hit

 

IFA 2014

Bosch and Home Connect

 

IFA 2014

Siemens and Home Connect

 

Renowned partners

Siemens and Bosch

use Home Connect.

Home Connect – your everyday life will never be the same

Welcome to Home Connect and a new way of living. You can now control household appliances made by selected European brands even when away from home, giving you more time and freedom. With the Home Connect app, you will have more time for the things that are important to you. With Home Connect, you can save time and manage your home appliances simply by using the app. Take a look at how your day-to-day life can change with Home Connect.

Everything you need to know about Home Connect

What is Home Connect?

With Home Connect, you can control your household appliances from selected European brands easily and intuitively using your smartphone or tablet. Whether you want to preheat the oven from your office or you want to know whether your dishwasher needs more rinse aid while you are in the supermarket – all these things are already possible with Home Connect. And that’s not all. Home Connect offers a whole range of functions that go far beyond remotely controlling your household appliances: you’ll be given tips and tricks on using the appliances and suitable accessories which you can order in just a few clicks, as well as recipe ideas, information on the status of your appliances and technical help.

How does Home Connect work?

Home Connect uses wireless Internet (WLAN) to connect your household appliances with your smartphone or tablet. This means you don’t need any additional hardware: just a device with Home Connect functionality and the app that you can download for free.

Appliances that have an integrated WLAN chip can be remotely controlled and managed using Home Connect. Important functions on appliances can also be remotely controlled with Home Connect. Data exchange with household appliances is protected and meets the highest security standards. TÜViT has also confirmed a high level of security of the Home Connect app.

Which appliances can Home Connect control?

Home Connect is the first app that enables control of various household appliance brands. In the future, you will be able to invest in networked household appliances without having to buy the same brand each time.

Household appliance manufacturers can equip the latest generation of devices with the Home Connect standard. Some appliances by selected European brands are already compatible with Home Connect. Find out more about our partners and home appliances with Home Connect functionality here.

What is next at Home Connect?

Across the world, the networking of devices – the Internet of things – is a mega trend. Networking has been a part of our daily lives for some time now: heat, light, security, multimedia and entertainment are just a few examples of the use of this technology. In the field of household appliances, Europe’s leading brands are focusing on Home Connect. In the future, it is likely that even more manufacturers will use our standard, meaning that even more appliances and functions will be available to you. Brewing your coffee from bed, looking in your fridge via a camera while you are out or starting the tumble dryer on your way to the theatre – the possibilities are almost endless. Take your everyday life into the future and benefit from the many freedoms – both small and large– that Home Connect can offer you!

App content

With the advanced app, you can now control important functions offered by your appliance even when out and about. So not only can you start or stop appliances, but also pause them or run programs one after the other – for example, on the oven. You can also check the status of your appliance at any time so you know how far the program has got and whether you’ve really turned the appliance off or not. Home Connect is divided into three sections that offer far more than just remote control:

In this section, you can find all the appliances that are linked to the app. Here, you can control your appliances and see an overview of what appliances are connected. You can see which appliances are currently in operation, how much time is left before the program finishes, whether one of your appliances needs something and what you can do to fix it.

Here you can find numerous recipes developed for ovens with Home Connect functionality that will make cooking easier. Explanatory videos demonstrate the individual steps for preparing meals and offer useful, professional tips related to cooking.

Here you can find lots of helpful information relating to your connected appliances as well as tips and tricks for operating them and using them more effectively. And if there is a problem with one of your appliances, you will receive a notification and can quickly get in contact with the service team specially trained in Home Connect appliances.

Try out demo mode!

Even if you don’t have an appliance with Home Connect, you can still try out our app. Just select the demo mode and experience all the features. For instance, look inside your refrigerator or switch on your oven when you’re away from home. There’s also a selection of recipes as well as tips related to cooking. Download the app today.

Operation

In order to control Home Connect with your app, you need to take three simple steps. Please make sure that:

- Your appliance can access the Internet where it is installed;

- Your home network Wi-Fi (WLAN) is working; and

- Your appliance is unpacked and connected before you start entering personal data and creating a user account.

Registration and creating your user account/accounts

You need an account in order to use Home Connect, to remotely control and to manage your household appliances using the app, and also to make sure that no unauthorized access to your appliances is possible.

To register and set up your account: download the Home Connect app either from the Apple App Store or the Google Play Store to your smartphone or tablet and install the app. Open the Home Connect app on your smartphone/tablet while connected to the same Wi-Fi network as the Home Connect–enabled appliance. Enter your first name, surname, email address (username) and other details as needed. Enter a password of your choice and confirm this.

You will receive an email to confirm your registration including a confirmation link. Confirm your registration by clicking on the confirmation link within ten days.

Integration of the appliance into your home Wi-Fi network

There are two ways to integrate your appliance into your home network: automatically or manually. If your router has a WPS function, you can register the appliance on the network automatically. If your router does not have a WPS function or you are not sure whether it does or not, simply register your appliance on your home network manually.

How to integrate your appliance into your home network: The Home Connect assistant on your appliance will show you how to connect your appliance to your home network. A detailed description of the necessary steps can also be found in the booklet that was included with the delivery of your new appliance.

Automatic network registration: The Home Connect assistant will try to register the relevant appliance automatically on your network using the WPS function of your router (you can find more information about WPS in your router handbook). If automatic activation is activated, you must confirm the connection by pressing the WPS button on your router within two minutes. As soon as your appliance is successfully linked to your home network, a message will be displayed on the appliance’s display.

Manual network registration: You can also manually activate and register your appliance. To do so, select the ‘manual connection’ option in the Home Connect assistant on your appliance. The appliance will now set up its own WLAN wireless network which you can access via your smartphone or tablet. Open the Wi-Fi settings on your mobile device and connect it with the Home Connect WLAN wireless network of your appliance (password: HomeConnect). The appliance will be displayed in the Home Connect app on your smartphone or tablet. Now you can transfer the access details for your home wireless network (WLAN), integrating it into your home network.

Connect the appliance to the app (pairing)

In order to ensure that the app has access to your household appliances, you need to connect your appliance not only to your wireless network, but also to the Home Connect app.

How to connect your appliance to the Home Connect app:

If the relevant appliance is registered on your home network, all you have to do is connect it to your Home Connect account. Start the Home Connect app on your mobile device and log in. Then activate the function ‘Link with app’ on your appliance. This step may vary depending on the appliance, so please consult the booklet that was included with your appliance. The app will automatically recognize your appliance. To complete the installation process, select ‘Add appliance’ in the app.

Support with set-up:
If you need help with set-up, you can find the booklet for your new appliance here . Otherwise, please read our FAQ or contact Home Connect Service.

What Home Connect Service can offer you:
Home Connect Service can offer you professional support by telephone and on-site. And not just during the set-up stage, but also if you have any questions about functions or using the app.

Home Connect Service hotline:
United Kingdom: 03447 360556
Mon-Fri 08:00-20:00; Sat 08:00-16:00; Sun 09:00-15:00

Please note that this service is only available in English and for appliances installed in the United Kingdom and Ireland.

Operation

In order to control Home Connect with your app, you need to take three simple steps. Please make sure that
- Your appliance can access the Internet where it is;
- Your home network (WLAN) is working; and
- Your appliance is unpacked and connected before you start entering personal data and creating a user account.

Registration and creating your user account/accounts

You need an account in order to use Home Connect, to remotely control and to manage your household appliances using the app, and also to make sure that no unauthorized access to your household appliances is possible.

Register and set up your account: either download the Home Connect app either from the Apple App Store (since December 2014) or the Google Play Store (from July 2015) to your smartphone or tablet PC and install the app. Open the Home Connect app on your smartphone/tablet while connected to the same Wi-Fi network as the Home Connect–enabled appliance. Enter your first name, surname, email address (username) and other details as needed. Enter a password of your choice and confirm it.

You will receive an email to confirm your registration including a confirmation link. Confirm your registration by clicking on the confirmation link within ten days.

Local WiFi requirements including router settings

Home Connect will normally work correctly with the standard wireless settings of most recent commercially available home routers without any need for adjustment. In some cases, certain settings might need to be changed manually. If necessary, please check to see that the following settings are correctly set in your router. To find out how to access the router configuration settings, please consult your router’s installation instructions.

  • If you’re unsure how to configure your router, try using the Wi-Fi Protected Setup (WPS) button on the router for simpler setup. WPS automatically configures wireless security on Wi-Fi Protected Setup-enabled network devices.

Where necessary, for example with manual setup, the following tips and settings should be followed:

  • Your wireless network must be encrypted, preferably using WPA2 security or WPA as a minimum. Open networks are not suited to work with Home Connect .
  • Home Connect works over network modes IEEE 802.11 b, g and n. Please ensure your router is set accordingly. Home appliances are only compatible with the 2.4 GHz band. If you are connecting an appliance please set your network accordingly.
  • Home Connect does not work over Wi-Fi networks that require browser registration, i.e. a user name and password entered via a web browser.
  • You should have a stable wireless network with good reception and access to the internet.
  • Turn off MAC filtering in the router to prevent the MAC addresses of your household appliances and smart devices being recorded.
  • The use of proxies is not recommended.
  • Ports 443, 8080 and 123 must be open.
  • The multicast routing option must be enabled in the router to allow pairing with Home Connect devices.

Integration of the appliance into your home Wi-Fi network

There are two ways to integrate your appliance into your home network: automatically or manually. If your router has a WPS function, you can register the appliance on the network automatically. If your router does not have a WPS function or you are not sure whether it does or not, simply register your appliance on your home network manually.

This is how to integrate your appliance into your home network: The Home Connect assistant on your appliance will show you how to connect your appliance to your home network. A detailed description of the necessary steps can also be found in the booklet that was included with the delivery of your new appliance.

Automatic network registration: The Home Connect assistant will try to register the relevant appliance automatically on your network using the WPS function of your router (you can find more information about WPS in your router handbook). If automatic activation is activated, you must confirm the connection by pressing the WPS button on your router within two minutes. As soon as your appliance is successfully linked to your home network, a message will be displayed on the appliance’s display.

Manual network registration: You can also manually activate and register your appliance. To do so, select the ‘manual connection’ option in the Home Connect assistant on your appliance. The appliance will now set up its own WLAN network which you can access via your smartphone or tablet. Open the WLAN settings on your mobile device and connect it with the Home Connect WLAN of your appliance (password: HomeConnect). The appliance will be displayed in the Home Connect app on your smartphone or tablet. Now you can transfer the access details for your home network (WLAN), thereby integrating it into your home network.

Connect the appliance to the app (pairing)

In order to ensure that the app has access to your household appliances, you need to connect your appliance not only to your wireless network, but also to the Home Connect app.

This is how to connect your appliance to the app:
If the relevant appliance is registered on your home network, all you have to do is connect it to your Home Connect account. Start the Home Connect app on your mobile device and log in. Then activate the function ‘Link with app’ on your appliance. This step may vary depending on the appliance, so please consult the booklet that was included with your appliance. The app will automatically recognize your appliance. To complete the installation process, select ‘Add appliance’ in the app.

Support with set-up:

If you need help with set-up, you can find the booklet for your new appliance here . Otherwise, please read our FAQ or contact Home Connect Service.

What Home Connect Service can offer you:

Home Connect Service can offer you professional support by telephone and on-site. And not just during the set-up stage, but also if you have any questions about functions or using the app.

Home Connect Service hotline:

United Kingdom: 03447 360556

Mon-Fri 08:00-20:00; Sat 08:00-16:00; Sun 09:00-15:00

Please note that this service is only available in English and for appliances installed in the United Kingdom and Ireland.

One app – lots of added value

With Home Connect, you will become a professional with your oven, and household tasks will become a breeze. Get an overview of the many benefits of Home Connect here and how it can make your life easier.

Coffee machine

  • Enjoy your own personal barista. Order from the living room table, your bed or your balcony. Select your own favourite coffee or send a playlist of drinks for all your guests to your coffee machine. And with the cup warmer function, you can even tell the machine to preheat the cups so that you can enjoy your coffee to the full.
  • Whip up something special. Italian coffee specialties, Indian kaapi or Australian flat white. Choose from ten classic coffees and 17 additional beverages from around the world.
  • Never have the milk go sour again. Your coffee machine will send you a reminder if you forget to put the milk container back in the fridge.
  • Become a coffee aficionado. Learn new things directly from the app, such as about different specialties and where they come from.

Oven

  • No more nagging doubts. Never ask yourself, “Did I turn the oven off,” again. Just check the Home Connect app. If it’s on, turn it off. Or, when you’re on your way home, turn it on to save waiting for it to heat up. Change running programmes and keep an eye on things, or simply get a notification at the end of a programme.
  • Be a star cook. Get great cooking tips, videos and lots of new recipes specially tailored to your appliance – you can even send the necessary settings directly to your oven. Plus, get special seasonal recipe suggestions every month exclusive to the Home Connect app.
  • Make your life easier. Forget tedious searching for accessories. Now, you can discover and order matching accessories for your appliance in the connected brand online shop.

Dishwasher

  • Get smart about your housework. Select the programme settings you want and keep an eye on the progress directly from the Home Connect app. Or let the Easy Start Assistant choose the ideal programme for you according to the load. Whichever you choose, a perfect finish is guaranteed.
  • Get in the right mood. Change the colour and brightness of your dishwasher’s interior illumination to suit your room atmosphere or match your cooker hood lighting.
  • Everything in the right order. With delayed mode, you can program the times you want each of your appliances to run or finish at. And if a third-party energy management system is available, it can be coupled with FlexStart to calculate the most economical time to run your dishwasher, whether it’s using an economy tariff or, if you’ve got a solar power installation, the system is generating enough power to run it.
  • Stay on top of things. Machine finished or rinse aid getting low? Get a notification on your smartphone or tablet. Plus, the app will remind you to run the special cleaning and care programme after every 30 wash cycles to help keep your dishwasher in tip-top condition.

Washing machine and dryer

  • Base your housework around your schedule. Just set the time you want your wash to be finished and the washing machine will start at the appropriate time. It will even send you a notification when it’s finished so you don’t have to keep going to check.
  • Select the right programme every time. Choose the ideal washing and drying programme for your wash with the Easy Start Assistant. Simple and intuitive, it suggests the optimal programme based on the important details, such as the colour, materials and level of soiling of your wash, and lets you start it directly from the app.
  • Expand your options. Whether it’s chocolate or red wine you need to get rid of, the Home Connect app gives you special spot removal settings in addition to those available on the machine for perfect results every time.
  • Choose the efficient solution. With Home Connect, you get usage tips and all the relevant information about water and energy consumption when you select your washing programme.

Refrigerator

  • Never run low. Look inside your fridge, even when you’re not at home. Thanks to the built-in camera, you can now check the contents while you’re out shopping.
  • Get set, go. Control the temperature settings via the app as you wish, with specific cooling settings such as holiday or fresh mode. Thanks to the intuitive touch screen on your smartphone or tablet, it’s even easier and more precise than on the appliance itself. Plus, it will send you a notification if the door isn’t properly closed.
  • Plan ahead. Set your freezer to superFreezing while you’re still out shopping. When you get home, the food you just bought will freeze as quickly as possible, protecting vitamins and nutritional values.
  • Cool tips. Get useful advice and information and find out more about the food and food storage in your refrigerator direct from the app.

Requirements

Requirements such as what hardware and software you need to use Home Connect can be found here.

Operating requirements

Home Connect is available in Germany, Austria, the Netherlands, Luxembourg, Belgium, France, Switzerland and China. Further countries will follow. In order to use Home Connect, you need to download the app first and register for Home Connect with your name and email address. Then all you need is an appliance with Home Connection functionality, a mobile device (tablet PC and/or smartphone)and a functioning Wi-Fi router. Appliances with Home Connect functionality, a mobile device (tablet PC and/or smartphone) and a functioning Wi-Fi router. Appliances with Home Connect functionality can only be registered onsecure, encrypted Wi-Fi networks (WPA or WPA2 encryption). In contrast to other solutions, HomeConnect does not require additional expensive equipment and is ready to go out of the box.

System requirements

Home Connect can be used with a fifth-generation iPhone or later, third generation iPad or later and the iPad Mini from iOS 8 onwards or one of the later operating systems. An Android version of the app is available for Android 4.1 (Jelly Bean) or one of the later operating systems.


Appliance requirements

Please ensure your appliances are compatible with Home Connect. You will need a household appliance with Home Connect functionality (this is indicated on the sticker with the Home Connect logo or the Wi-Fi sticker). The app runs on mobile end devices with the iOS or the Android operating system. In order to guarantee security, household appliances can only be connected within a secure (encrypted) Wi-Fi network.

Security

Your data security is our highest priority. The Home Connect app is TÜV Trust IT checked and the system meets the highest security standards. Of course, the exchange of device-specific information and transfer of personal data is encrypted.

Access to the Home Connect App and controlling your household appliances is only possible via your personal account, which is protected by your password. Never tell anyone your user data and keep your password safe; our employees will never ask you for your password.

All the information you need about data security can be found here!

  • Household appliances with the Home Connect functionality will only work on secure, encrypted WLAN networks (WPA or WPA2 encryption). If your WLAN network is not encrypted, you will not be able to register your appliance on the network.
  • All internet communication paths in the Home Connect system solely use Transport Layer Security (TLS; an encryption technology used for online banking). This procedure is well known from home banking systems. The TLS in the household appliances with Home Connect function additionally uses both-sided certificates that guarantee a higher data security.
  • The Communication in the home network between the communication module of the appliance and the Home Connect app uses the codification algorithm Advanced Encryption Standard (AES).
  • The app is secured by a password; if the app has not been used within a specified period of time, at the latest three months, you will need to re-enter the password.
  • The server is protected by firewalls.
  • Updating the software of the communication module in your appliance is also secure (TLS); the regular update of the communication module guarantees that current safety standards are always adhered to.
  • The app is based on secure coding standards.
  • Future remote diagnosis (expected from 2015) will be carried out by our partners’ customer service teams only via a secure data connection, and they will need your express approval to access your appliance.
  • We have also presented the networked equipment to experts who have tried to hack the Home Connect system in real conditions.
  • By pressing the factory reset button, household appliances with Home Connect functionality can be returned to factory settings. Your username will then no longer be used or allocated to the appliance.

One app – lots of brands

With Home Connect, there is finally an app for your smartphone or tablet that you can use to control household appliances made by various brands - even when away from home. You no longer need to stick to appliances from one manufacturer if you want to buy household appliances with remote-control functions. We are proud that Europe’s leading manufacturers Bosch and Siemens have already implemented the Home Connect Standard. Furthermore, Home Connect works with Nest® to provide you additional remote control and energy saving opportunities. Find out more about our partners and their Home Connect functionality already available on the market.

Our partner Bosch

The name Bosch has stood for generations for ground-breaking technology and outstanding quality. Bosch Home Appliances have been committed to this high standard for more than 80 years: Bosch is Europe's leading home appliance brand. Consumers worldwide associate the brand with efficient functionality, reliable quality and an internationally acclaimed design. Treating people and nature with respect, reflected not least in the guiding principle of "technology for life", is a matter of course for Bosch. This can be seen, among other things, in sustainable products and resource-friendly processes.

In this networked world, Bosch follows the aim of developing simple and intuitive solutions that are always useful. Based on this principle, Bosch offers its customers inspiring and high-quality products and promises to treat data in a respectful manner, as well as make your life easier.

www.bosch-home.co.uk

Our partner Siemens

Siemens is the top German household appliance brand and sets benchmarks worldwide in terms of technology, innovation and design. Its product range comprises both freestanding and built-in appliances in the product categories cooking, laundry, refrigeration, freezing and dishwashing. Consumer products with a focus on coffee preparation and floor cleaning complete the offer. For more than 165 years, the name Siemens has stood for performance, innovation, quality, reliability and internationality. Siemens is also a world leader when it comes to the development and manufacture of household appliances that use resources efficiently.

The digitalisation and networking of appliances is an important trend in modern households. Siemens Home Appliances acknowledges this trend and offers its customers the fascinating comfort of remotely controlling their appliances – any time and even when away from home.

www.siemens-home.bsh-group.com/uk/

Our Partner Nest

Nest’s mission is to create a home that’s thoughtful – one that takes care of itself and the people inside it. The company focuses on simple, beautiful and delightful hardware, software and services. Among the Nest products rank the Nest Learning Thermostat® and the Nest Protect Smoke + Carbon Monoxide detector®.

By setting up a link with your Nest account in your Home Connect App, you not only save time but also energy and can be more relaxed while away. For example, if your Nest switches to “away” and your oven is still running, you are notified and can turn off your appliance remotely. If away for a longer period of time, you are asked if you want to switch your fridge over into holiday/eco mode in order to save energy. If your Nest Protect detects an emergency, you can easily switch off your home appliances remotely.

Home Connect integration with Nest is available in France, Ireland, Netherlands and United Kingdom. You can find it in your App’s settings menu under “Integrated Services” and follow the guides process to link your Home Connect and Nest accounts.