About Home Connect

Welcome to Home Connect and a new way of living. You can now control select Bosch home appliances using your smartphone or tablet, even when away from home. The Home Connect app helps you accomplish home tasks easily and more efficiently, allowing you to have more time for the imporant moments in life. Explore the possibilities with Home Connect.

Everything you need to know about Home Connect

What is Home Connect?

With Home Connect, you can control your home appliances easily and intuitively using your smartphone or tablet. Whether you want to preheat the oven from your office or you want to know if your dishwasher is low on detergent and rinse aid – all of these things are possible with Home Connect. Home Connect offers a range of functions that go far beyond remotely controlling your home appliances. You can browse a variety of recipes, explore cooking tips and tricks, check the status of your appliance program and order product accessories in just a few clicks.

We are proud that Bosch Home Appliances has implemented Home Connect capabilities on select appliances, with more to come soon.

How does Home Connect work?

Home Connect uses wireless internet (Wi-Fi) to connect your home appliances with your smartphone or tablet. No additional hardware is needed. All you need is a Bosch appliance with Home Connect functionality and the Home Connect app. Just download the app from the Apple App Store® or the Google Play™ Store. The Home Connect app is free and available for iOS and Android operating systems.

What is next at Home Connect?

Networking has been a part of our daily lives for some time now: light, security, multimedia and entertainment are just a few examples. In the future, it is likely that even more manufacturers will use Home Connect, meaning that more home appliances and functions will be available to you. Brew your perfect cup of coffee from bed, order dishwasher tabs automatically when you get low, or start the dryer on your way to the movie theater, the possibilities are expansive.

App Content

With the easy to use Home Connect app, you can now control the important features on Bosch connected appliances, from anywhere. Not only can you start or stop appliances, but also pause them or schedule them to start when it's convenient for you. You can check the status of your appliance at any time so you know how much time is left before the cycle is complete. Home Connect is divided into three sections that offer extensive possiblities:

Requires Wi-Fi connection to setup up the app. Registration is required to utilize complete app capabilities. Wi-Fi or cellular network required to use the app after setup; a strong Wi-Fi or cellular data connection is required to ensure proper functionality of the Home Connect app features. iOS and Android versions of the Home Connect app may differ in regards to functionality.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc.

In the Appliances section you can find all your home appliances that are linked to the app. Here you can control your appliances and see an overview of what appliances are connected. You can see which appliances are currently in operation, how much time is left before the cycle finishes, and even customize the settings on your appliances.

In the Service section you can find a variety of helpful information relating to your connected appliances, as well as tips and tricks for operating them and using them more effectively. And, on the rare occasion there is a problem with one of your appliances, you can easily connect with a Home Connect service associate through the app.

In the Recipes section you can find delicious and healthy recipes that make cooking easier and more enjoyable. Plus, browse a variety of cooking videos that demonstrate helpful meal preparation tips.

Try Demo Mode

Even if you don’t have an appliance with Home Connect, you can still try out the Home Connect app. Just select the demo mode and explore the Home Connect app features. Experience connected appliance capabilities, as well as a selection of recipes and cooking tips and tricks videos.

Operation

In order to control Home Connect with your app, you need to take three simple steps. Please make sure that:
1. Your appliance is unpacked and connected before you start entering personal data and creating a user account;
2. Your home network (Wi-Fi) is working; and
3. Your appliance can access the Internet where it is.

Registration and creating your user account

Registeration is easy. Register and set up your account by downloading the Home Connect app from either the Apple App Store® or the Google Play™ Store to your smartphone or tablet. Open the Home Connect app on your smartphone/tablet while connected to the same Wi-Fi network as the Home Connect–enabled appliance. Enter your first name, last name, email address (username) and other details as requested. Enter a password of your choice and confirm.

You will receive an email to confirm your registration including a confirmation link. Confirm your registration by clicking on the confirmation link within ten days.

Local WiFi requirements

Home Connect will work properly with the standard wireless settings of most current commercially available home routers without any need for adjustment. In some cases, certain settings might need to be changed manually. If necessary, please check to see that the following settings are correctly set on your router. To find out how to access the router configuration settings, please consult your router’s instructions. If you’re unsure how to configure your router, try using the Wi-Fi Protected Setup (WPS) button on the router for simpler setup. WPS automatically connects WPS-enabled network devices with the correct settings.

Here are some settings and tips for a manual WiFi setup:

• Your wireless network must be encrypted with WPA2 or WPA. Home Connect does not work with unsecured networks

• Home Connect works over network modes IEEE 802.11 b, g and n. Home appliances are only compatible with the 2.4 GHz band. If your router supports multiple bands, make sure to select the correct one.

• Home Connect does not work over Wi-Fi networks that require browser registration, i.e. a user name and password entered via a web browser.

• Home Connect requires a stable wireless network with good signal and reception.

• The wireless network must be connected to the internet during appliance pairing.

• The use of MAC filtering is not recommended.

• The use of proxies is not recommended.

• Ports 443, 8080 and 123 must be open.

• Do not disable the multicast routing option in the router when pairing with Home Connect devices.

Integration of the appliance into your home Wi-Fi network

There are two ways to integrate your appliance into your home network: automatically or manually. If your router has a WPS function, you can register the appliance on the network automatically. If your router does not have a WPS function or you are not sure whether it does or not, simply register your appliance on your home network manually.

The Home Connect assistant on your appliance will show you how to connect your appliance to your home network. A detailed description of the necessary steps can also be found in the brochure that was included with the delivery of your new appliance.

Automatic network registration: The Home Connect assistant will try to register the relevant appliance automatically on your network using the WPS function of your router (you can find more information about WPS in your router handbook). If automatic activation is activated, you must confirm the connection by pressing the WPS button on your router within two minutes. As soon as your appliance is successfully linked to your home network, a confirmation message will be displayed on the appliance’s display.

Manual network registration: You can also manually connect your appliance. To do so, select the ‘manual connection’ option in the Home Connect assistant on your appliance. The appliance will now set up its own Wi-Fi network which you can access via your smartphone/tablet. Open the Wi-Fi settings on your mobile device and connect it with the Home Connect Wi-Fi of your appliance (password: HomeConnect). The appliance will be displayed in the Home Connect app on your smartphone/tablet. Now you can transfer the access details for your home network (Wi-Fi), thereby integrating it into your home network.

Connect the appliance to the app (pairing)

In order to ensure that the app has access to your home appliances, you need to connect your appliance not only to your wireless network, but also to the Home Connect app.

This is how to connect your appliance to the app: If the relevant appliance is registered on your home network, all you have to do is connect it to your Home Connect account. Start the Home Connect app on your mobile device and log in. Then activate the function ‘Link with app’ on your appliance. This step may vary depending on the appliance, so please consult the Home Connect brochure that was included with your appliance. The app will automatically recognize your appliance. To complete the installation process, select ‘Add Appliance’ in the Home Connect app.

Support with set-up:

If you need help with set-up, you can find the Home Connect set-up brochure for your new appliance here . Otherwise, please read our FAQ or contact the Home Connect Service department.

Home Connect Service contact information:
Phone: 1-800-944-2904
Email: service.ca@home-connect.com
Mon. - Fri. 5 am - 6 pm PST / Mon. - Fri. 8am - 9 pm EST

Requirements

There are a few operating and system requirements, as well as appliances requirements that are necessary in order to use the Home Connect app.

Operating requirements

In order to use Home Connect, you need to download the app first and register for Home Connect with your name and email address. Then, you need a connected appliance with Home Connect functionality, a mobile device (tablet and/or smartphone, and a functioning Wi-Fi router). Appliances with Home Connect functionality can only be registered on secure, encrypted Wi-Fi networks (WPA or WPA2 encryption). In contrast to other solutions, Home Connect does not require additional expensive equipment and is ready to use on a connected appliance.

System requirements

Home Connect can be used with a fifth-generation iPhone or later, third generation iPad or later and the iPad Mini from iOS 8 onwards or one of the later operating systems. An Android version of the app is available for Android 4.1 (Jelly Bean) or one of the later operating systems.

Appliance requirements

You will need a home appliance with Home Connect functionality (this is indicated on the sticker with the Home Connect logo or the Wi-Fi sticker). The app runs on mobile end devices with the iOS or the Android operating system. In order to guarantee security, home appliances can only be connected within a secure (encrypted) Wi-Fi network.

Security

Access to the Home Connect App and controlling your home appliances is only possible via your personal account, which is protected by your password. Never share your user data and keep your password safe; our employees will never ask you for your password.

All the information you need about data security can be found here.

  • Home appliances with the Home Connect functionality will only work on secure, encrypted Wi-Fi networks (WPA or WPA2 encryption). If your Wi-Fi network is not encrypted, you will not be able to register your appliance on the network.
  • All internet communication paths in the Home Connect system solely use Transport Layer Security. The TLS in the home appliances with Home Connect function additionally uses both-sided certificates that ensures data security.
  • The communication in the home network between the communication module of the appliance and the Home Connect app uses the codification algorithm Advanced Encryption Standard (AES).
  • The app is secured by a password; if the app has not been used within a specified period of time, at the latest three months, you will need to re-enter the password.
  • The server is protected by firewalls.
  • Updating the software of the communication module in your appliance is also secure (TLS); the regular update of the communication module ensures that current safety standards are always adhered to.
  • The app is based on secure coding standards.
  • Future remote diagnosis will be carried out by our partners’ customer service teams only via a secure data connection, and they will need your express approval to access your appliance.
  • By pressing the factory reset button, home appliances with Home Connect functionality can be returned to factory settings. Your username will then no longer be used or allocated to the appliance.

One app – lots of possibilities

With Home Connect, there is finally an app for your smartphone/tablet that you can use to control your home appliances, even when away from home. We are proud that Bosch Home Appliances has implemented Home Connect capabilities on their appliances, with more to come soon.

Our partner Bosch

Since its very inception, Bosch has been a brand that is relentless in the pursuit of providing quality products that are designed around the needs of consumers. Thus, the brand core of “Invented for Life” isn’t a motto and it isn’t a tagline, it’s the basis of how we approach innovation. The goal is to enhance the lives of our consumers through quality that’s perceivable by all of the senses; surprisingly simple solutions that lend ease to the kitchen, a design that’s modern and authentic, and perfect results that are the product of our tireless engineering standards. Bosch Home Appliances — invented for no other purpose than the life we live.

Amazon Echo Alexa

Convenient, intuitive and highly efficient, Amazon Echo Alexa is an intelligent, voice-activated device that can be used to control and monitor your Bosch appliances with Home Connect. For example, Alexa can make cooking more enjoyable. Ask Alexa to heat your oven, adjust the cooking time, or turn off the current cooking program.

Our partner Nest®

Nest’s mission is to create a home that’s thoughtful – one that takes care of itself and the people inside it. The company focuses on simple, beautiful and delightful hardware, software and services. Among the Nest products rank the Nest Learning Thermostat® and the Nest Protect Smoke + Carbon Monoxide detector®. By setting up a link with your Nest account in your Home Connect App, you not only save time but also energy and can be more relaxed while away. For example, if your home is set to “away” and your oven is still running, you are notified and can turn off your appliance remotely. If away for a longer period, you are asked if you want to activate the holiday mode of your fridge in order to save energy. If your Nest Protect triggers a smoke alarm, you can easily switch off most of your home appliances remotely.

Home Connect integration with Nest is currently available in Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain, United Kingdom, US and Canada. You can find it in your App’s settings menu under “Integrated Services” and follow the guides process to link your Home Connect and Nest accounts.

IFTTT – Do more with the services you love

IFTTT Applets empower you to do more with your Bosch appliances. Applets are new experiences you turn on with a simple switch, and they allow you to customize and better control your world. They work with Bosch appliances, and hundreds of other services. For example, you can turn on an Applet that blinks your living room light when your Bosch dishwasher is complete.